Privacy Policy
Last updated: 5 April 2025
At ZenRent, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Contents
Information We Collect
We collect information that you provide directly to us when you:
- •Register for an account
- •Fill in forms on our website
- •Correspond with us by phone, email, or otherwise
- •Add properties, tenants, or maintenance issues to your account
- •Subscribe to our newsletter or marketing communications
- •Participate in our surveys, promotions, or other activities
The types of information we may collect include:
- •Personal identifiers (name, email address, phone number, postal address)
- •Account credentials
- •Payment and billing information
- •Property details and documents
- •Tenant information that you input
- •Communication preferences
Automatically Collected Information
When you access our website or use our platform, we automatically collect certain information, including:
- •Device information (IP address, browser type, operating system)
- •Usage data (pages visited, time spent on pages, links clicked)
- •Location information
- •Cookies and similar technologies
How We Use Your Information
We may use the information we collect for various purposes, including to:
- •Provide, maintain, and improve our services
- •Process transactions and send related information
- •Send you technical notices, updates, security alerts, and support messages
- •Respond to your comments, questions, and requests
- •Communicate with you about products, services, offers, and events
- •Monitor and analyze trends, usage, and activities
- •Detect, investigate, and prevent fraudulent transactions
- •Personalize your experience
Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- •Right to access and receive a copy of your personal information
- •Right to rectify or update your personal information
- •Right to delete your personal information
- •Right to restrict or object to processing
- •Right to data portability
- •Right to withdraw consent
To exercise any of these rights, please contact us using the information provided at the end of this policy.
Security
We use reasonable physical, technical, and administrative safeguards designed to protect the information we collect. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.
Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If we learn we have collected personal information from a child under 16, we will delete this information.
International Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@zenrent.co.uk
Address: ZenRent Ltd, 123 Property Lane, London, EC1A 1AA, United Kingdom
Phone: +44 (0) 123 456 7890